AI-Powered Call Assistants for Smarter Healthcare Operations
The next generation of patient engagement
Tailored for healthcare
Designed to meet the highest standards of healthcare regulations, security and interoperability.
On-premise or cloud
Dedicated cloud regions (EU, US, Singapore, Australia) for compliance and low latency or host on your own servers. Our voice agents can scale to handle multiple simultaneous calls per GPU to handle thousands of calls per hour.
FHIR compliant
Seamlessly integrates with any system using HL7 FHIR standards while ensuring you maintain full ownership of your data.
Intelligent Call Routing
Efficiently route calls based on patient needs, with customizable rules for escalating to support staff within or outside your organization. From calling nearby hospitals for free beds to handling patient support, we have you covered.
Secure and compliant
Designed from the ground up to comply with current and upcoming security regulations (e.g ISO 27001, HIPAA, SOC2, EU AI Act). Built-in controls for human oversight, transparent audit logs and reproducible actions.
Empower Your Care Processes with AI-Driven Automation
Free your staff to focus on patient care while AI manages routine administrative tasks
Key AI Use Cases for Your Healthcare Organization
Streamline Patient Feedback with Automated Questionnaires & Surveys
Our AI-driven voice system offers a wide range of pre-built questionnaires, while also allowing you to easily integrate your own—ensuring seamless patient insights and data collection.
Frequently Asked Questions
Conversational Voice AI is an advanced technology that enables automated, natural-sounding conversations through voice interactions. It uses an array of complex AI techniques to understand, process, and respond to user queries in real-time and respond in a human-like manner. Our system can handle complex call conversations and collect data or perform complex administrative tasks to free your staff for the care of patients.
Yes. In addition to handling voice-based conversations, our system can seamlessly engage with your customers through text-based chat. Whether it’s on your website, app, or messaging platforms like WhatsApp, the same AI-powered conversational intelligence can be used to provide consistent, accurate, and responsive interactions.
Inquira has a global network of providers to provide low-latency high quality conversations. Our current healthcare customers are from Western Europe where we provide data guarantees. With our extensive background in healthcare we have the infrastructure to cater to global privacy regulations such as CCPA/CPRA, HIPAA, LGPD, PDPA, APPI & OAIC. Contact us for more details.
We currently support 57+ languages including English, Dutch, Spanish, French, German, Italian, Swedish and more. We are constantly expanding our language options, aiming to provide support for emerging markets and less widely spoken languages. If you need a language that's not currently available, let us know, and we may prioritize it for future updates.
Our system is built for scalability and can manage an extremely high volume of concurrent phone calls. Depending on your selected plan and configuration, it can handle thousands of calls per hour. For enterprise clients, we provide customized scaling solutions to accommodate spikes in call traffic, ensuring uninterrupted service even during peak hours.
We take reliability seriously. Our platform is monitored 24/7 by a dedicated support team, and any issues trigger immediate alerts for resolution. We’ve implemented robust fallback systems, including automated rerouting and error-handling protocols, to minimize disruptions. Additionally, you can reach out to our support team at any time for assistance.
Absolutely! Our platform is designed for flexibility, allowing you to create custom AI agents tailored to your unique business needs. You can modify scripts, workflows, and responses using our user-friendly tools. If you need advanced customization, our professional services team can assist in designing and implementing bespoke solutions that align perfectly with your goals.
We offer seamless integrations with major telephony systems and access to our API and SDK. We are constantly expanding our integrations with EHR systems globally to support a wide range of systems and platforms, ensuring compatibility with your existing infrastructure. If there is a specific system you need, please contact us to discuss integration options.
Data security is our top priority. We comply with privacy regulations such as GDPR, and security best practices as defined in the ISO 27001 to ensure robust protection of your sensitive information. All data is encrypted both in transit and at rest, with additional safeguards like access controls, logging, and regular audits to maintain the highest level of security and compliance. You can read more about our security practices on the security page.
Yes, our platform includes a comprehensive analytics dashboard that tracks call performance, including metrics such as answer rates, response times, and call analytics. These insights help you measure the effectiveness of your inbound & outbound calls and optimize performance over time. Plan a sales call to see a demo of how this works.
Getting started is simple! Our onboarding process includes step-by-step guidance, pre-configured templates, and dedicated customer support to ensure you can launch quickly. Most users are able to set up and start making calls within hours of signing up.
We have layers of security in place to ensure AI follows your call script accurately. From intelligent conversational flow to ensure the agents understand the flow of the call to respond correctly to foundational filters where the agent refuses to respond if the user tries to trigger a negative topic.