AI agents for phones, referrals and scheduling
Inquira automates care coordination, from referral to first appointment. AI agents answer the phone, complete every file and keep every schedule full. Within your rules, in your EHR. Your team sees everything and decides, step by step, what the agent does.
Or call our AI agent:+31 10 302 4064
Inquira works with Antes, GGZ Centraal, Centiv, Mindler, HartKliniek and leading Dutch hospitals.
ISO 27001 · NEN 7510 · GDPR · Hosted in the EU · 87+ languages
These care organisations work with Inquira
Leading Dutch hospitals work with Inquira. We share names in a reference call. Request a reference call
How care organisations use Inquira Three examples from practice.
Three questions
We ask these in every first conversation. Your answers are the business case, not our promises.
How many hours a week does your team spend on calls, reminders and chasing?
Incoming and outgoing calls, front office, scheduling and intake together. Hours that don't go to patients today.
Where to start
How many slots stay empty because of no-shows, late cancellations and sick leave?
Per week, per clinician, per location.
Where to start
How long does it take from referral to first appointment?
And how much of that is waiting for a reply, a letter or a call back?
Where to start
A day with Inquira
Six moments in one day. No phone chasing and no call-backs. Your team keeps its time for the conversations that need a person.
A clinician calls in sick.
The agent calls today's clients and offers each a new time, within your rules.
The morning phone peak.
Questions answered, appointments moved, the rest put through with a summary.
A new referral arrives.
Referral letter recognised, link sent for details, consent and questionnaire.
A client cancels their intake.
The agent offers the slot to the best-matching person on the waiting list, following your rules.
Example day. Every moment is in the timeline, with transcript and summary. With an EHR integration, also in your EHR.
Three AI agents, one view for your team
An agent is an AI employee with one fixed job. Start with one; each one you add shares the same view, rules and EHR connection.
Phone access
Every caller helped straight away.
Referrals and intake
Every file complete before intake.
Capacity
Every open slot filled again.
Swipe to see all three agents
One secure link, no portal or account. Check details, sign, fill in the questionnaire, book.
More about patient actionsOne timeline per file: every call as a transcript, every message, every document and what is still open. With an EHR integration, appointments, notes and documents also go into your EHR. Inquira flags, your team decides.
Control
Moving a step to the agent is a setting, not an IT project. And it can always move back. So it grows at your team's pace.
Try itPick Team, Assisted or Agent for each step and see what happens.
Phone · Agent
The agent answers every caller straight away, answers questions from your knowledge base and moves appointments. Only callers who need a person are transferred.
Link sent
The moment the step is due.
Reminder
By SMS or email, at a time that suits.
The agent calls
And completes it on the call.
Your team is alerted
Only if that doesn't work. Clearly described and ready to act on.
Security and compliance
ISO 27001 and NEN 7510 certified (NEN 7510 is the Dutch healthcare information-security standard). Access logging per NEN 7513.
Processed under the GDPR and hosted in the EU. Models are not trained on healthcare data.
Only the transcript and limited metadata, reviewable per call.
Every caller is told they are speaking to an AI assistant. Anyone who wants a person gets one.
Technically enforced, not just by instructions. Clinical judgement stays with the professional.
A GDPR data processing agreement based on the Dutch healthcare sector's standard model (BOZ), and support with your DPIA.
How we start
Inquira works alongside your EHR. Live integrations with Medicore and Nedap Ons (widely used Dutch EHRs); other systems connect via FHIR, HL7 or API. You can also start without an integration.
Live in 4 to 6 weeks
For example the morning phone lines or the registration process. Live during office hours, with your team as backup.
Review every 4 to 6 weeks
Staff help write the answers: it becomes their knowledge base. Adjust together each round.
You set the pace
Add scheduling, waiting list and registration. Per process step you decide how much Inquira takes on.
What it asks of your team: One key user who helps write the answers, a review every 4 to 6 weeks and access to your telephony or EHR. We provide the data processing agreement and support with your DPIA.
Pricing principle: You pay for the work the agent does, not per user.
See pricingWhere it fits
The same agents and the same control for your team, set up for the way your sector works.
FAQ
Short answers to what care organisations ask us most. Question not listed? Ask our AI agent or book a demo.
Or call our AI agent:+31 10 302 4064
Your team stops chasing, reminding and keeping lists; the agent does that. Your staff handle the conversations that need judgement or attention, with the file already on screen. They decide per step what the agent may do.
With the task that takes the most work today, often the morning phone peak, referral intake or calling down the waiting list. That task goes live during office hours with your team as backup. Once it works, the next step is added.
Yes. With Medicore and Nedap Ons (Dutch EHRs) the integration is live: Inquira reads patient details, calendars and appointments, and writes back appointments, notes and documents. Other EHRs, such as Epic, Oracle Health, Dedalus ORBIS or HiX, connect via FHIR, HL7 or API; you can also start without an integration.
No, and that is technically enforced, not just by instructions. The agent handles logistics: access, registration, documents and scheduling. Clinical judgement stays with your professionals.
The agent transfers straight to your team, with who is calling, why, and a short summary. What happens out of hours is set in your protocol before go-live.
The agent introduces itself as an AI assistant of your organisation at the start of every call. Anyone who prefers a person is put through; anyone who doesn't want to call uses the link. You can read back every call, so you see for yourself how people respond.
Every call is in the timeline as a transcript and summary, so your team sees what was said and done. You correct an appointment or note the way you always do. What can be better goes into the agent's answers at the review every 4 to 6 weeks.
One scoped task goes live in 4 to 6 weeks. After that you expand step by step, at your own pace. No IT project or migration is needed.
Phone, chat, SMS and email, in 87+ languages. The process is the same in every language, and your team keeps working in its own.
No. Inquira stores only the transcript and limited metadata, hosted in the EU. Models are not trained on healthcare data, and the data processing agreement follows the Dutch healthcare sector's standard model (BOZ).
Yes. Data is hosted in the EU under a GDPR data processing agreement, and we connect to your EHR via FHIR, HL7 or API, or start without an integration. Our customers today are Dutch care organisations; we can arrange a reference call.
In 30 minutes we walk through your patient logistics and point out the step that can move to an agent first. After that you know what it delivers and what it costs.
Or call our AI agent:+31 10 302 4064
